I just want to thank Sandra, Lulugal11 and Jerry for their comments. Thanks! That should get me motivated to get posting more here!
Saturday, January 10, 2009
Tuesday, December 30, 2008
Progress on the Car Loan
Well it's really nice seeing the progress bar on the car loan moving. We are getting pretty close to to having the car half paid off. The last couple of weeks at work had quite a bit of OT so we had a bigger that usual extra payment on the loan.
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Brian
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3:32 PM
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Thursday, December 18, 2008
Bookstores are my crack.
We stopped on our way to a Christmas get together tonight so I could buy a Secret Santa gift for a coworker. One of the items on his list was Science Fiction. I' m big fan of Science Fiction and decided to buy a book by one of my favourite authors right now (Richard Morgan), because I think he'll really enjoy it too. So I'm wandering through the SF/F section of Chapters and I keep seeing books that I really want to read.
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Brian
at
8:33 PM
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Labels: personal
Monday, November 17, 2008
Changes
Wow, it has been a while since I have updated this blog.
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Brian
at
11:17 PM
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Monday, August 25, 2008
Marble Slab Creamery
This is a comment I left at the Marble Slab Creamery website after a visit to their Kitchener store tonight.
I had a coupon for a second cone free and took my wife as a treat for her. We had never been to one of your stores before and anticipated the experience.
When we arrived we showed our coupon and were told by the first employee to just show it at the cash register. My wife ordered a regular sized waffle cone dipped with dark chocolate. I was slower to order as I had asked to taste a flavour.
At this time the first employee did NOT inform us that the cost of the dipped cones were not covered by the two for one coupon.
I then ordered a "Big Dipper" (from a different server) in a dipped rolled cone. I asked for Praline ice cream without any "mixin".
At the cash register, I was handed my ice cream cone and gave the second server the coupon. She then told us the price was $10.00. Both my wife and I questioned her as this price was more that we expected. At this time, we were told that the coupon did not cover the additional cost of the dipped cones.
The server kept pointing in the direction of the menu board and saying that the dipped cones were extra and didn't we see it on the board. I feel that this was a disingenuous promotional technique and expressed my opinion to the server.
I was displeased, but attempted to dispute this additional charge in a civil manner. The server continued to reiterate that dipped cones were extra. I felt that it was not worth the aggravation of disputing the charge and went to pay her. At this point, I became aware that my ice cream was running down the sides of the cone and all over my hand. I had my wife pay as I tried to clean the mess up.
As we were leaving, I saw the server speaking to another server and rolling her eyes at us.
I came back and asked to speak to the manager.
After about a 3 - 5 minute wait, with ice cream continuing to drip off the cone and onto my hand and the floor, the manager appeared. I explained my concerns. The manager reiterated the server's explanation that the dipped cone not covered by the coupon. She told us continually that this was "head office" policy.
I then complained about the softness of the ice cream and the fact that it had begun to drip, no, flow onto my hand almost as soon as it was placed into my hand.
The manager explained that the Praline flavour was softer than other flavours. I asked for a replacement cone with a harder ice cream and she agreed.
Upon receiving the replacement cone, I asked my wife if she had gotten the receipt for our budgeting. She said no I asked the manager for our receipt. The manager was unable to find the receipt and rang our purchase in again to generate a new receipt. She got a price of $9.55. She tried a couple of times more to duplicate the original charge of $10. She even when back into the back to ask the server how she had gotten a price of $10.
Eventually, she refunded us the $ 0.45 that we were originally overcharged and gave us the receipt. I then asked about the sign next to the cash register that said that if you were not given your receipt immediately after you purchase was rung in, you would be given a free ice cream (or your ice cream free, I'm not sure of the exact wording).
The manager said that the policy did not apply because the server had been upset.
My wife and I were extremely unhappy with our experiences with your store. In fact, we both ended up throwing our half eaten cones in the garbage because the experience had left such a bad taste in our mouths.
We are unlikely to ever return to your stores, or recommend the experience to any of our friends.
A happy moment that I wanted to give my wife as we work together to pay our bills and get out of debt is ashes in my mouth.
Posted by
Brian
at
9:32 PM
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Labels: customer service, poor service
Wednesday, June 18, 2008
CAA Resolution
After weeks of chasing around with J.A. Towing, I finally got back in touch with CAA. In speaking to the rep I learned that the tow truck driver had quit one week after damaging my van. Huhhh...
So all the time J.A. Towing was telling me that they had to speak to the driver, they already knew that the driver had quit. Colour me less than impressed.
The CAA rep asked what I was looking for. I wasn't interested in repairing the body damage, Wayne, my mechanic, has said that the van won't last out the year, and I see no reason to repair the body work if the van will be junked within the year.
I asked for tangible proof that CAA accepted responsibility for the damage that their agent had caused. When pressed for a hard figure I asked for my mimbership account to be credited for $250. I probably could of fought for more, but I didn't think it would be worth my time and effort. As it is, the credit pays for my and my wifes membership for the next two years at a time when I was very displeased with the company and thinking of dropping my membership.
The cost to CAA is minimal. The rep admitted that $250 was the amount she was allowed for an out of hand settlement and giving that as a credit means it would cost the company even less.
However, it was worth it to me for the peace of mind and being able to move forward and lead this incident behind me.
Does anyone have any recommendations about Mazda 6 station wagons? I'm shopping for a new car...
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Brian
at
11:37 PM
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Where have I been?
At my father's Father's Day party on Sunday, my brother-in-law asked if I was still keeping this blog going and I said yes. The lack of posts where due to a strange combination of frustration over the CAA thing and not feeling that I was making as real progress as some of the other PF bloggers.
I'm going to talk about the CAA resolution in another post, but I wanted to talk a bit about my feeling that my progress wasn't as "good" as other peoples. I know that we are progressing, I can see in on my No Credit Needed Network badge. Currently, we have paid off 18.89 % of our debt. We are closing in on having paid off a quarter of our debt. We have over $8,000.00 in cash. $5,000 in Emergancy and Operational Savings Funds and $3000 in our growing Car Purchase Fund.
I think that the problem is that once I got the biweekly budget figured out, everything is so automatic that it almost doesn't feel real. Other blogger post on how they keep pushing themselves to save more and snowball more, but I don't really want to keep pushing and cutting the budget tighter and tighter. Oh, I work all the extra OT I can at work to make my snowballs as big as I can get them, but I haven't gotten going on any other income streams. I still haven't put my first item up on Ebay.
Part of it, I think, is that I don't want to push my wife too far. Part of it is that I'm mostly a lazy, procrastinating bastard, and I'm pretty comfortable how things are going. This all leads to me feeling like I'm not as "serious" or "dedicated" as others, and that leads me to not posting.
Now I know that our path to getting out of debt is not like anyone else's and I need to stop comparing our progress to anyone else.
So, that's my whine. It's done and over. Next post.
Posted by
Brian
at
11:07 PM
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